Shipping policy
Shipping Policy
Last Updated: January 1, 2025
Thank you for shopping with SUKU. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods, product launches, or limited drops, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Promotional free shipping offers may be available during select periods.
Domestic Shipping (United States)
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Delivery times are estimates and are not guaranteed.
International Shipping
SUKU ships worldwide to select countries.
Estimated international delivery times:
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7–21 business days depending on destination
Customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their local government.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Lost or Stolen Packages
SUKU is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.
If your package is lost in transit, please contact the carrier first. If additional assistance is needed, contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.
Shipping Delays
Shipping delays may occur due to:
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Weather conditions
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Carrier delays
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Customs inspections
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Holidays
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High order volumes
SUKU is not responsible for delays outside of our control.
Pre-Orders
Products sold as pre-orders will include an estimated shipping date on the product page.
Orders containing pre-order items may ship once all items are available.
Contact Us
For shipping questions or concerns, contact us:
SUKU Support
Email: sukubrand@gmail.com
Thank you for supporting SUKU.
SUKU
Think Outside The Box.